From the Virgo login screen, click on Forgot my password.
If you cannot remember your password, use the “Forgot my password” link to reset the password. On screen prompts will guide you through the process. You must have access to the email address associated with the user account.
Enter your User Name and click Reset Password to start the process.
An email with instructions for resetting your password will be sent to the email address associated with the username.
Submit New Password
Click on the link in the email or copy and paste the link into your web browser. Enter your User Name and a new Password. After confirming your new password, click Submit New Password.
Once the password has been set, click Log In. You will be redirected to the main Log In screen.